Cancellation & Refund Policy

Effective Date: [Insert Date]

At Easylife Organics, we strive to provide high-quality products and a smooth shopping experience. This policy outlines the terms for order cancellations, returns, and refunds.

1. Order Cancellation

• Orders can be cancelled before they are shipped
• Once an order has been dispatched, it cannot be cancelled
• To request cancellation, please contact us through the details provided on our website

2. Return Policy

We accept returns under the following conditions:

• The product is damaged, defective, or incorrect at the time of delivery
• The return request is raised within 2–5 days of delivery
• The product is unused and in its original packaging

Note: Due to the nature of organic and consumable products, we do not accept returns for:

• Opened or used items
• Change of mind

3. Refund Policy

• Once your return request is approved and the product is received (if applicable), refunds will be processed
• Refunds will be issued to the original payment method
• The refund process may take 5–10 business days depending on your payment provider

4. Non-Refundable Situations

• Incorrect address provided by the customer
• Failed delivery attempts
• Products returned in used or damaged condition (not caused during delivery)

5. Replacement Policy

• If you receive a damaged or incorrect product, we may offer a replacement instead of a refund, based on availability

6. Contact

To request cancellation, return, or refund, please refer to the contact details provided on our website.

7. Business Information

• GSTIN: 24AAMFE5432C1ZS
• FSSAI License No.: 10725998001328

Easylife Organics is a registered business operating in India and complies with applicable laws and food safety regulations.

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